Apple Business Manager (ABM) Implementation

A short note on rolling out Apple Business Manager (ABM), pointing to the official guide.

Mac, iPhone, iPad Purchased from 'Apple Business Store' Are Not Linked to 'Apple Customer Number'

Business Store purchases aren't tied to an Apple Customer Number and can't be managed in ABM.

Set Up a New Laptop the Day It Arrives — What HP's 7-Day Dead-on-Arrival Rule Taught Me

A new laptop arrived defective, but I was slow to notice and nearly missed HP's 7-day dead-on-arrival window. The conclusion is simple: set up and test a new laptop the day it arrives.

Choosing a Language for MDM Script Distribution — Tradeoffs Across Bash and Go

Should an MDM script be Bash, a Swift binary, or a Go binary wrapped in a PKG? Signed binaries need notarization, and Windows wants PowerShell. This post lays out the practical tradeoffs across Bash / zsh, Swift, Go, and PowerShell so you can pick by workload, not by habit.

PC cleaning methods and procedures

PC cleaning supplies and a step-by-step procedure — sticker removal, dust, screen — plus labeling rules for company-issued PCs.

IT Department Response Policy for Water-Damaged PCs

IT department response policy for water-damaged PCs, based on insights from other companies' IT teams.